Customer Service
- Shipping Information
- Order Processing Times
- Returns
- Cancel or Change An Order
- Tracking Your Order
- Sales Tax
- Payment Methods We Accpect
- Using Your Account
- Forgot Your Password?
- Shipping Information
- Shipping Options
FREE Standard Shipping: 5-7 Business Days
Expedited Shipping: 3 Day, 2nd Day, or Next Day (extra charges will apply)
Shipping Rates
Standard Shipping: FREE (continental U.S. only - extra charges for HI & AK)
Expedited Shipping: Rates calculated during checkout
We may use any shipping carrier to ship your item. - Order Processing Times
- Generally we process orders within 1 business day, though occasionally an order may take up to 3 business days to ship out. If we are out of stock or there is a problem with your order, we will contact you to resolve the issue.
- Returns
- We accept returns or exchange within 30 days of purchase date. You must follow the procedure outlined here to receive a refund. If for any reason you are dissatisfied with your order, please contact us with your order number and reason for your return. We will send you further instructions as to where to send the return package. DO NOT use the return address from your package, as our return processing center is in a different location.
- Cancel or Change An Order
- An order can only be canceled or changed before it has shipped out. If you need to cancel or change your order, please contact us and we will do our best to fulfill your request. If your order has already shipped, you will have to follow the 'Returns' procedure outlined above.
- Tracking Your Order
- After we ship your order, a tracking number will be emailed to you. You can track your shipment on the website of the carrier used to ship your item. Items shipped via the United States Postal Service can be tracked at http://www.usps.com/ and items shipped via UPS can be tracked at http://www.ups.com.
- Sales Tax
- Items shipped to addresses within the state of California are subject to an 8.00%, or at the current state tax rate. All other orders are tax-free.
- Payment Methods We Accept
- Paypal, Google Checkout, Visa, Mastercard, American Express, Discover
- Using Your Account
- By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders and more. Create an Account. Once login to your account you will see a dashboard where you can view and edit all your account information. From your dashboard you can view recent orders, view your wish list, edit newsletter subscriptions, and more. Please contact us if you have any further questions regarding your account
- Forgot Your Password?
- If you've forgotten your password you can have instructions to reset it emailed to you. Reset your password now
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